Orders placed before  1:00 PM AEST (Sydney Time) will be shipped on the same day. Orders placed after 1:00 PM AEST (Sydney Time) will be shipped on the next business day.

Orders placed before &#xA0;1:00 PM AEST (Sydney Time) will be shipped on the same day. Orders placed after 1:00 PM AEST (Sydney Time) will be shipped on the next business day.&#xA0;

WHEN WILL MY ORDER BE SHIPPED?

To minimise your waiting time we utilize a combined service from DHL and USPS for your order. Your shipping time will vary depending on your location. Please refer to the Shipping Policy for more information.

To minimise your waiting time we utilize a combined service from DHL and USPS for your order. Your shipping time will vary depending on your location. Please refer to the <a href="https://www.sageandpaige.co.uk/pages/shipping" id="isPasted" style=" text-decoration: none;">Shipping Policy</a> for more information.&#xA0;

HOW LONG WILL SHIPPING TAKE?

You will be provided with a tracking number in the shipping confirmation email. We will send you shipping status notifications once they are available.

You will be provided with a tracking number in the shipping confirmation email. We will send you shipping status notifications once they are available.&#xA0;

HOW CAN I TRACK MY ORDER?

To address this issue promptly, we would like to offer you the option of arranging redelivery or maintaining the return to sender status. If you opt for redelivery, please provide us with a shipping address where you or someone you trust will be avai

To address this issue promptly, we would like to offer you the option of arranging redelivery or maintaining the return to sender status. If you opt for redelivery, please provide us with a shipping address where you or someone you trust will be available to sign for the package.&#xA0;Please let us know your preferred course of action, and if you have any further questions or concerns, don&apos;t hesitate to reach out to us.

WHY MY ORDER RETURN TO SENDER?

For general enquiries info@sageandpaige.co.uk

For returns and exchange returns@sageandpaige.co.uk

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Sage and Paige UK

DELIVERY

CAN I CANCEL MY ORDER?

CAN I CHANGE THE ITEMS IN MY ORDER?

CAN I CHANGE THE SHIPPING ADDRESS OF MY ORDER?

WHY HAVE I NOT RECEIVED THE ORDER CONFIRMATION EMAIL?

WHAT SHOULD I DO IF I RECEIVED THE WRONG ITEMS?

WHAT SHOULD I DO IF THE ITEMS ARE DAMAGED WHEN THEY ARRIVE?

WHAT SHOULD I DO IF ITEMS ARE MISSING FROM MY ORDER.

ORDER

RETURN POLICY

RETURN PROCESSING

UK RETURNS

STORE CREDIT

FAULTY ITEMS

HOW DO I RETURN ITEMS?

CAN I RETURN MULTIPLE ITEMS IN ONE PARCEL?

HOW DO I KNOW WHEN YOU HAVE RECEIVED THE RETURN PARCEL?

HOW DO I RETURN ITEMS PURCHASED BY AFTERPAY, KLARNA, ZIP PAY, CLEARPAY OR SEZZLE??

WHEN WILL I RECEIVE MY STORE CREDIT FOR A RETURN?

CAN I EXCHANGE ITEMS?

WHAT CANNOT BE RETURNED?

RETURNS

WHAT CREDIT/DEBIT CARD DO YOU ACCEPT?

CAN I USE PAYPAL?

CAN I USE AFTERPAY, KLARNA, ZIP PAY, CLEARPAY OR SEZZLE?

HOW DO I USE STORE CREDIT?

WHEN DOES MY STORE CREDIT EXPIRED？

HOW DO I USE PROMO CODES?

PAYMENT AND STORE CREDIT

HOW DO I KNOW WHICH SIZE TO ORDER?

HOW DO I KNOW IF AN ITEM IS BACK TO STOCK?

PRODUCT AND STOCK

HOW DO I RESET MY PASSWORD?

WHAT SHOULD I DO IF I FORGET MY PASSWORD?

ACCOUNTS

SHIPPING POLICY

DELIVERY IN UK

INTERNATIONAL ORDERS

TAXES & DUTIES

SIZE GUIDE

APPAREL SIZE CHART

APPAREL SIZE INTERNATIONAL CONVERSION CHART

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HOW IT WORKS

WHAT YOU NEED

CLEARPAY